Privacy Policy for LUNA KOI

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1. Introduction

LUNA KOI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by LUNA KOI, a sole proprietorship operating as a production company and musical band.

This Privacy Policy applies to information we collect when you use our website, https://lunakoi.com (the "Site"), or otherwise interact with us as described below.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you agree to this Privacy Policy.

2. Information Collection

We collect several types of information from and about users of our Site, including:

• Personal information such as name, email address, phone number, and mailing address.
• Payment information when you make purchases (note: we do not store complete credit card numbers).
• Information about your internet connection, the equipment you use to access our Site, and usage details.

We collect this information:

• Directly from you when you provide it to us through opt-in forms for booking requests, questions, or email newsletter signup.
• Automatically as you navigate through the Site, including usage details, IP addresses, and information collected through cookies and other tracking technologies.
• From third parties, for example, our business partners.

The information is collected for the purposes of providing you with our services, improving our Site, and communicating with you about our products, services, and events.

3. Use of Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Site and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it, such as processing booking requests or newsletter signups.
• To provide you with notices about your account/subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Site or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our Site.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We do not sell, rent, or share personal information with third parties without your consent, except as necessary to provide you with the services offered by us or to comply with the law.

4. Data Storage and Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we will only retain personal information for longer periods where required by law or regulation.

5. User Rights

You have the right to access, correct, or delete the personal information we have collected about you. You may review, update, correct or delete the personal information in your account by logging into your account or by contacting us.

If you would like to opt-out of receiving marketing communications from us, you can follow the unsubscribe instructions provided in any marketing email you receive from us or contact us directly with your request.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use cookies for the following purposes:

• To keep you signed in
• To understand how you use our site
• To remember your preferences

You can learn more about cookies and how to manage them in your browser's settings.

7. Third-Party Links

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

8. Children's Privacy

Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

LUNA KOI

Email: privacy@lunakoi.com

11. Consent

By using our Site, you hereby consent to our Privacy Policy and agree to its terms.

12. Effective Date

This Privacy Policy is effective as of July 14, 2024.

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